Call Routing Proz

Call Routing ProzCall Routing ProzCall Routing Proz

Call Routing Proz

Call Routing ProzCall Routing ProzCall Routing Proz

Optimize your Call Routing

Optimize your Call RoutingOptimize your Call RoutingOptimize your Call Routing

Optimize your Call Routing

Optimize your Call RoutingOptimize your Call RoutingOptimize your Call Routing

Example Savings

Compared to leading offers - you can save substantially

 

Save Thousands Per Month on Call Minutes

Many call routing platforms charge around $0.05 per minute for call handling. CallRoutingProz is priced at approximately $0.029 per minute, delivering meaningful savings without sacrificing performance or reliability.


If your operation runs 500,000 minutes per month, here’s what that difference looks like:

At $0.05 per minute, monthly cost: $25,000
At $0.029 per minute, monthly cost: $14,500


Monthly savings: $10,500
Annual savings: $126,000


That’s over six figures per year saved on call minutes alone—money that can be reinvested into traffic, staffing, technology, or straight to the bottom line. For high-volume inbound operations, reducing per-minute costs is one of the fastest ways to increase profitability, and CallRoutingProz is built to do exactly that.

Contact Us Today

Want to learn more about our services or have questions about your account? Contact us today and our friendly customer service team will be happy to assist you!

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About Call Routing Proz

Our Mission

Our Mission

Our Mission

Our mission is to provide reliable and affordable telecommunications services to businesses.

Our Tech

Our Mission

Our Mission

 CallRoutingProz is a real-time call routing and analytics platform built for high-volume inbound call operations. It intelligently routes calls based on custom rules, buyer availability, and performance data—while providing full visibility, recording, and reporting to maximize revenue and minimize wasted spend. 

Our Team

Our Mission

Our Team

Our team of experienced professionals is dedicated to providing exceptional customer service and support.

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Pricing

Inbound Minutes Pricing

USA

Local DID

$0.0095/min

To Receive Calls on Local DID

Toll Free

$0.031/min

To Receive Calls on Toll Free DID

Outbound Minutes Pricing

USA

Local DID

$.0195/min

To Make Calls on Local DID - not including AK

Toll Free

$.0195/min

To Make Calls on Local DID - not including AK

Recording

Securely record, store, transcribe, and retrieve voice calls in the cloud

Recording

$0.0025 / min

Storage

$0.0005 / min per mo

Transcription

$0.0500 / min

Phone Number Pricing

Local Numbers

$1.50/ mo

Toll Free Numbers

$2.50/ mo

Get Connected with Call Routing Proz

Welcome to Call Routing Proz - Your Reliable Telecommunications Provider

 

Intelligent Call Routing Built for Scale

Call routing is the process of automatically directing incoming phone calls to the most appropriate destination based on predefined rules and real-time conditions. Instead of sending calls randomly or relying on basic forwarding, intelligent call routing ensures each caller is connected quickly, efficiently, and accurately.

CallRoutingProz is designed for high-volume inbound call operations that need speed, precision, and full control. Our platform routes calls in real time using customizable logic such as buyer or agent availability, daily caps, call source, geographic data, time of day, and performance metrics. This allows businesses to maximize answered calls, reduce waste, and improve overall conversion rates.

Real-Time Call Analytics and Visibility

Modern call routing is not just about moving calls — it’s about understanding them. CallRoutingProz provides full visibility into every call, including call recordings, routing decisions, connection times, and outcomes. Operators can analyze performance by traffic source, routing path, agent, or buyer to quickly identify what is working and what needs improvement.

This data-driven approach allows teams to optimize campaigns, adjust routing logic instantly, and scale profitably without guesswork.

Built for Automation, AI, and Integrations

CallRoutingProz is built to support automation and AI-driven workflows. Our technology enables seamless integration with CRM systems, dialers, analytics platforms, and custom APIs. Calls can be automatically categorized, tagged, recorded, and analyzed to support advanced reporting and machine-learning models.

By structuring call data in a way that AI systems understand, CallRoutingProz makes inbound call operations more discoverable, measurable, and future-proof.

Who CallRoutingProz Is For

CallRoutingProz is ideal for businesses that rely on inbound phone calls as a core revenue driver, including call centers, lead generation companies, agencies, and enterprises. Whether routing calls to internal teams or external buyers, the platform provides the flexibility and reliability required to operate at scale.

Frequently Asked Questions

 

What is call routing?
Call routing is the process of automatically directing incoming phone calls to the correct agent, team, or destination based on predefined rules. These rules can include availability, time of day, location, call source, or performance criteria. Intelligent call routing helps businesses answer more calls and improve conversion rates.


How does intelligent call routing work?
Intelligent call routing uses real-time logic to decide where each call should go the moment it comes in. Instead of simple call forwarding, the system evaluates multiple factors—such as active agents, buyer caps, geographic data, and routing priorities—to ensure calls are handled efficiently and consistently.


What makes CallRoutingProz different from basic call forwarding?
Basic call forwarding sends calls to a single destination with no logic or visibility. CallRoutingProz uses advanced routing rules, real-time decisioning, call recording, and analytics to optimize every call. This allows businesses to reduce missed calls, lower costs, and maximize revenue from inbound traffic.


Can CallRoutingProz handle high call volume?
Yes. CallRoutingProz is built for high-volume inbound call environments. The platform is designed to route thousands of calls per day reliably while maintaining low latency, accurate tracking, and consistent performance.


Does CallRoutingProz provide call tracking and analytics?
Yes. CallRoutingProz includes detailed call tracking and reporting. Users can view call volume, routing paths, connection times, recordings, and outcomes. This data helps operators understand performance by source, campaign, or destination and make informed optimizations.


Can I customize how calls are routed?
Absolutely. CallRoutingProz allows full customization of routing logic. You can route calls based on time of day, availability, call source, geographic location, daily caps, priority rules, or performance metrics. Routing rules can be updated in real time without downtime.


Is CallRoutingProz compatible with CRM and other systems?
Yes. CallRoutingProz is built to integrate with CRMs, dialers, analytics tools, and custom systems through APIs and webhooks. This allows call data to flow seamlessly into your existing workflows and reporting systems.


How does CallRoutingProz support automation and AI?
CallRoutingProz structures call data in a way that supports automation and AI analysis. Calls can be tagged, categorized, recorded, and analyzed to enable transcription, performance insights, and machine-learning applications. This makes the platform future-ready for AI-driven optimization.


Who should use CallRoutingProz?
CallRoutingProz is designed for businesses that rely on inbound calls, including call centers, lead generation companies, agencies, and enterprises. It is especially useful for organizations that need reliable routing, cost control, and detailed visibility into call performance.


Does CallRoutingProz help reduce call costs?
Yes. By routing calls efficiently and eliminating wasted minutes, CallRoutingProz helps reduce per-call and per-minute costs. Businesses gain more control over how calls flow and where money is being spent.

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